Returns & Exchanges
At FINESSE, we want you to love your look, but if something isn't quite right, we offer a hassle-free 30-day return policy for all eligible items. Please ensure all garments are returned in their original condition with tags attached to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure the barcode is clearly visible to avoid processing delays.
- 4.Receive Your Refund
After our quality control team inspects your return, we will issue your refund to the original payment method within 5-7 business days.